It’s All About Risk
An essential onboarding tool
Training is a crucial part of any firm’s onboarding process.
The right approach can boost engagement and retention by helping new hires better understand their role and increasing their productivity and performance. It’s All About Risk is a free, on-demand course for new-to-the-industry talent, available exclusively to Council member firms.*
*Requires membership code from The Council
How It Works
It’s All About Risk is an online, self-paced course for new-to-the-industry talent. The program:
- Serves as an essential component of a firm’s onboarding process
- Empowers new hires with foundational industry knowledge in just two hours
- Covers fundamental insurance concepts
- Equips participants with a better understanding of the many interconnected players and functions within the industry.
2 hours
- Introduction to Insurance Industry
- Insurance Industry Ecosystem
- It Starts with Risk
- Carrier Fundamentals
- Market Cycles
- Reinsurance
- Insurance Distribution
- Government Regulation of the Industry
- The Insurance Policy
- Commercial Insurance Coverages
- Surplus Lines/Wholesalers/MGAs
- Alternative Risk Transfer Mechanisms
- Claims
- Loss Control/Risk Management
- Introduction to Employer-sponsored Insurance (ESI)
- Healthcare
- Employer-sponsored Benefits
- Employee Benefits – Managing Risk
- Advocacy
- Looking Forward: Industry Trends
- An overview of what insurance is and the industry’s impact
- Explain the different segments of the insurance industry
- Identify who the players are and how they are interconnected
- Highlight the importance of the broker’s role
- Show traditional and non-traditional ways that businesses obtain insurance
- Understand fundamental concepts of risk and how risk is managed
- Understand what makes a risk insurable
- Recognize the role a broker plays in a client’s risk management
- Be introduced to common commercial risks
- Understand the operations of an insurance company (carrier)
- Know the types of carriers
- Understand basic underwriting concepts
- Understand the role of reinsurance
- Understand what hard and soft markets are
- Recognize how market cycles impact the industry and clients
- Insurance Market Cycles
- Current Market Conditions
- COVID-19’s Impact on the Market
- Social Inflation
- What is Reinsurance?
- Types of Reinsurance
- How the Reinsurance Business Operates
- Learn how insurance is distributed
- Recognize the difference between an agent and broker
- Understand the role of a broker
- Understand the process/value chain – how a broker works with clients, carriers,
- Learn the operations and roles in a brokerage
- Understand the importance of ethics
- Understand how the insurance industry is regulated
- Federal level
- State level
- Be aware of legislation that regulates the industry
- Learn what insurance programs are provided by
- Federal government
- State governments
- Learn the many types of coverages needed by commercial clients
- Recognize the value of specializing
- Policy concepts and structure
- Policy design – anatomy of a policy
- Essential insurance terms
- Understand what surplus lines are, when they are appropriate and how they are accessed
- Be introduced to Lloyd’s and its role in the surplus lines market
- Understand the role of a wholesale broker
- Learn what an MGA is and how/when they are used
- Understand what alternate risk transfer mechanisms are and how/when they are used
- Understand captives and alternate ways to transfer risk
- Understand the claims process and fundamental concepts
- Recognize the roles of the carrier and broker
- Understand what loss control/risk management is
- Understand the impact of mitigating exposures
- Recognize how/who implements loss control measures
- Introduction to employer-sponsored Insurance (ESI)
- Why it’s important for employers to offer benefits coverage
- Healthcare in the United States
- Introduction to employer-sponsored healthcare
- How Americans get health insurance
- Players in the healthcare delivery system
- How employer-sponsored healthcare works
- Types of group healthcare plans
- Prescription drug plans
- Government-sponsored health programs
- Learn the different types of ESI benefits offered by employers
- Differential private vs public programs
- Learn what government-sponsored programs are available
- Understand health savings and spending accounts
- Understand retirement plans
- Healthcare costs
- Cost containment strategies
- Wellness programs
- Self-funded plans
- Role of the employee benefits broker/consultant
- Impact of COVID-19 pandemic
- Learn what advocacy is and the role of The Council
- Understand current key issues facing the industry
- Understand what a Political Action Committee (PAC) is and why it’s important
- Hear from thought leaders about the future of the industry
- Explore current trends and emerging topics
- Sales
- Customer Service support
- IT
- Marketing
- Human Resources
- Legal and Compliance
- Administrative staff
Frequently Asked Questions
It’s All About Risk is free for Council members. To access the course, register through The Council’s course portal. You’ll need a registration code to enroll — if you don’t have one, contact the Learning & Management Resources team at Learning@ciab.com.
It’s All About Risk is free for Council member organizations. Non-member organizations interested in access should contact The Council’s membership team for more information.
It’s All About Risk is designed for new hires who are new to the insurance industry, regardless of role. It’s appropriate for staff in sales, customer service, IT, marketing, human resources, legal and compliance, and administrative functions.
It’s All About Risk is a free, self-paced online course designed to introduce new-to-the-industry talent to core insurance concepts. It’s available exclusively to Council member firms. A full course overview, including topics and learning objectives, is available in the Course Details section above.
For questions about registration, course access, or program details, contact the The Council’s Learning & Management Resources team at Learning@ciab.com.