Connect with claims and risk management leaders from across The Council’s member firms through a confidential peer community focused on emerging risks, claims strategy, technology, and client service. Explore the 2026 Claims & Risk Management Working Group and discover how to get involved.
The 2026 Claims & Risk Management Working Group Toolkit provides an overview of The Council’s year-round Working Groups program and a closer look at the peer community designed for leaders in claims, risk management, loss control, and enterprise claims.
Download the toolkit to explore the group’s 2026 meeting schedule, participating member firms, leadership, and recent discussions on closing the client expectation gap, coverage optimization, and benchmarking tools for carrier relationships. The resource also highlights recurring areas of focus, including technology in risk mitigation, cyber risk, data oversight, carrier benchmarking, AI in claims, and CRM platforms.
The toolkit also explains how Council members can participate through in-person meetings, the Operations Leadership Forum, virtual programming, benchmarking, and year-round peer engagement. Working Groups are available to leaders at Council member firms at no additional cost.
