Marketing & Communications Working Group Meeting Recap November 2025

This recap highlights key insights and discussions from the 2025 Operations Leadership Forum Marketing & Communications Working Group. Marketing leaders from leading insurance brokerage firms explored strategies for increasing adoption of marketing resources, demonstrating marketing’s business value, managing growing workloads, leveraging AI and sales enablement technologies, navigating reputational risk, supporting corporate philanthropy initiatives, and aligning marketing efforts with organizational growth objectives.

The full report is for CIAB members only

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MEETING RECAP

March 20, 2026

Marketing & Communications Working Group Meeting Recap November 2025

This recap highlights key insights and discussions from the 2025 Operations Leadership Forum Marketing & Communications Working Group. Marketing leaders from leading insurance brokerage firms explored strategies for increasing adoption of marketing resources, demonstrating marketing’s business value, managing growing workloads, leveraging AI and sales enablement technologies, navigating reputational risk, supporting corporate philanthropy initiatives, and aligning marketing efforts with organizational growth objectives.

The full report is for CIAB members only

If you work for a CIAB member firm, then you are a member. Create an account and enjoy the benefits.

Create an account Log In

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Marketing & Communications Working Group Meeting Recap November 2025

The full report is for CIAB members only

Marketing & Communications Working Group Meeting Recap November 2025

The full report is for CIAB members only

Grow faster. Lead smarter.

Make sure you don't miss a beat.

One Meeting People Want More Of

Art Versus Science

Modern Benefits Communication