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The Council of Insurance Agents & Brokers (CIAB) held its annual Insurance Leadership Forum (ILF), the industry’s premier marketplace meeting for commercial property/casualty top-tier broker executives and their carrier partners, virtually on October 5–8.

Over the course of the four days, content-rich programming highlighted four major disruptors that converged in 2020 and dramatically accelerated change—a Presidential Election, an Economic Recession, a Pandemic and Social Unrest. A virtual ILF allowed for greater participation from the community with the intent of igniting topical, thought-provoking conversations within firms and with clients.