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November 4-6, 2026 | San Diego, CA

REGISTER

For security purposes, the registration site is password-protected. Please refer to emails from The Council for login credentials, or email [email protected] for support.

ABOUT THE OPERATIONS LEADERSHIP FORUM

The Council’s annual Operations Leadership Forum (formerly the Operations & Working Groups Forum) gathers C-suite brokerage executives and departmental leaders for 2.5 days of professional development, brokerage-focused breakout sessions and social events. The program features: 
  • High-level discussions with industry peers who have similar roles/titles during Working Group meetings 
  • Breakout sessions centered around brokerage, on topics like M&A, AI, and data security 
  • General sessions to stretch your thinking and offer new perspectives 
  • Networking events to build relationships with colleagues 
The Operations Leadership Forum offers a platform for senior leaders to bring forward challenges they face in their everyday roles, draw from the collective knowledge of their peer group and discuss emerging trends that may impact brokerage operations. 

WHO SHOULD ATTEND?

  • Operations (ex: COO)
  • Finance (ex: CFO, Director of Accounting, Corporate Controller, etc.)
  • Information Technology (ex: CIO, CISO, Director of Technology, IT Manager, Technology Manager, etc.)
  • Claims & Risk Management (ex: Claims & Risk Management, Loss Control, Enterprise Claims, etc.)
  • Human Resources (ex: CHRO, Director of HR, Chief People Officer, etc.)
  • Legal & Compliance (ex: Compliance, Counsel, Corporate Counsel, etc.)
  • Marketing & Communications (ex: CMO, CCO, SVP of Marketing & Communications, etc.)

ABRIDGED AGENDA

Wednesday, November 4

Registration & Information
12:00 PM-6:00 PM

General Session
2:00 PM-3:30 PM

Council Partner Lighting Series
3:30 PM-4:15 PM

Innovation Exchange: Networking & Connections
4:15 PM-5:30 PM

Reception & Dinner
6:30 PM-8:30 PM

Registration & Information
8:00 AM-4:30 PM

Breakfast Buffet
8:00 AM-8:30 AM

Individual Working Group Meetings
Brokers Only
8:30 AM-12:00 PM

Lunch
12:00 PM-1:00 PM

Breakout Session I
1:00 PM-2:00 PM

Breakout Session II
2:15 PM-3:15 PM

Breakout Session III
3:30 PM-4:30 PM

Offsite Reception & Dinner
6:30 PM-9:00 PM

Registration & Information
7:30 AM-12:00 PM

Breakfast Buffet
7:30 AM-8:30 AM

Individual Working Group Meetings
Brokers Only
8:30 AM-12:00 PM

KEY REGISTRATION INFORMATION

The full OLF agenda and key event information is available on our event registration website. For security purposes, this site is password-protected. Please refer to emails from The Council for login credentials, or email [email protected] for support.

Members can access Working Group recaps from last year’s Forum, and learn more about year-round opportunities to connect with industry peers on The Council’s Working Groups page.
 
For additional information, please contact the following individuals:
 
EVENT REGISTRATION
VP, Meetings
 
COUNCIL MEMBERSHIP & EVENT ATTENDANCE
SVP, Membership
 
INTEREST IN SPONSORSHIPS
VP, Sponsorship & Affiliates

BE WARY OF PHISHING SCAMS

Please be vigilant of scammers posing as third parties that are affiliated with The Council or our industry events. Links for Council forums and programs are exclusively hosted on one of two domains — ciab.com and cvent.com.

Always check the URL for registration/event-related links.

SPEAKERS
AGENDA
FAQs
LOGISTICS

Registration is $1,895 per person with a discount of $200 per person available for firms with three or more attendees.

Please email [email protected] with any questions regarding registration or fees.

 

REGISTER