About the Working Group

The role of the claims professional and risk manager are integral components of the insurance life cycle that continue to evolve.  The Council’s Claims & Risk Management Working Group is an opportunity for members to discuss shared challenges and opportunities as well as provide a forum for collaboration and peer guidance. Participants engage in dynamic dialogue around role-specific as well industry-wide topics that are shaping the brokerage business. The working group also provides the opportunity to build relationships with participants, offering a close network of peers that can be leveraged at any point.

Examples of topics discussed include:

  • Quantifying Value Internally & Externally
  • Attracting & Recruiting Risk Management Talent
  • Alignment of Risk/Claims Resources
  • Managing Cyber Risk
  • OSHA Regulations & Potential Impact
  • Insurtech
  • Claims- Delivering on the Promise
  • Workplace Productivity and Absenteeism
  • Recruiting/Training Millennials

Our Next Meeting

The Claims Working Group has been meeting virtually. Contact Ken Haltenhof, Director of Membership Development, at ken.haltenhof@ciab.com with questions.


Download our past meeting recaps:

September 2019

October 2018

February 2018

October 2017

February 2017

October 2016

July 2016

February 2016

October 2015

March 2015


Contact Ken Haltenhof, Director of Membership Development, at ken.haltenhof@ciab.com.