CLAIMS & RISK MANAGEMENT WORKING GROUP

Next Meeting: November 4-6, 2026 | San Diego, CA
At 2026 Operations Leadership Forum*
Registration will launch mid-May.

*Formerly the Operations & Working Groups Forum

About the Working Group

The role of the claims professional and risk manager are integral components of the insurance life cycle that continue to evolve.  The Council’s Claims & Risk Management Working Group is an opportunity for members to discuss shared challenges and opportunities as well as provide a forum for collaboration and peer guidance. Participants engage in dynamic dialogue around role-specific as well industry-wide topics that are shaping the brokerage business. The working group also provides the opportunity to build relationships with participants, offering a close network of peers that can be leveraged at any point.

Examples of topics discussed include:

  • Quantifying Value Internally & Externally
  • Attracting & Recruiting Risk Management Talent
  • Alignment of Risk/Claims Resources
  • Managing Cyber Risk
  • OSHA Regulations & Potential Impact
  • Insurtech
  • Claims- Delivering on the Promise
  • Workplace Productivity and Absenteeism
  • Recruiting/Training Millennials

The Spring Working Group programs are complimentary, customized exclusively for The Council members and offer peer-to-peer networking opportunities.

2026 Spring Claims & Risk Management Working Group Agenda

Explore a sample from the most recent Claims & Risk Management Working Group agenda to understand the format, key topics, and overall experience you can expect.

Tue, Mar 31
Wed, Apr 1

Tuesday, March 31

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Welcome & Introductions

2:00 PM-2:45 PM

More info

Break

2:45 PM-3:00 PM

Claim Trends and Evolving Risks

3:00 PM-4:30 PM

More info

Peer Exchange Roundtable

4:30 PM-5:30 PM

More info

Group Dinner at Zaytinya

6:00 PM-8:00 PM

Zaytinya, Washington, D.C.

Wednesday, April 1

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Arrival & Light Breakfast

8:30 AM-9:00 AM

Political Risk

9:00 AM-10:30 AM

More info

Break

10:30 AM-10:45 AM

Government Affairs Update

10:45 AM-11:30 AM

More info

Claims & Risk Management AI Use Cases

11:30 AM-12:00 PM

More info

Lunch

12:00 PM-12:30 PM

The Cyber Landscape

12:30 PM-1:45 PM

More info

Wrap Up

1:45 PM-2:00 PM

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