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The implementation of new technologies and incentivizing a data-driven culture was also evident at the first-ever Agency Connect, a daylong event solely focused on bringing together the brokerage community and broker-focused insurtechs on the front-end of ITC.

“The grunt work has to be done in the beginning, and you need to get your hands dirty before seeing the benefits,” explained Adem Demos, CEO and co-founder of TowerIQ.  “A cultural shift is important here—you’re going to have to change your process before seeing the outcome.”

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