Chris Gagnon, The Council’s CIO, recently wrote an article in Leader’s Edge magazine about the perils that new technologies are having on consumers.
Gagnon examines how these seemingly safe and secure systems can now be compromised, not only by a highly-skilled hacker at the NSA, but a computer savvy 8th grader.
“Whom do we trust, and why do we trust them? Do our agencies have access to technology leaders with the insight and know-how to manage around an inherent lack of system choice?” Gagnon writes. He recommends that firms should, “put in place a team of technology and operational leaders who work together to bridge the gap between automation and operations. We no longer live in a world where we can make significant technology decisions by crossing our fingers and closing our eyes.”