Jon Picoult, founder of Watermark Consulting, presented this 60 minute webinar on how to make your firm stand out through a great customer experience. Watch the recording for actionable ideas on how best to turn more of your company’s customers into raving fans.
Topics included:
- The current state of customer experience in the insurance industry, and the competitive opportunity it implies.
- Time-tested principles used by legendary companies to actively manage and differentiate their customer experience.
Interested in learning more about Jon and Watermark Consulting? Contact [email protected].