CNA Hardy has completely overhauled their cyber offerings because “the cyber market is now unrecognizable from 15 years ago.”
According to Scott Sayce, European underwriting director of technology and cyber risks at CNA Hardy, there were 32 records stolen every second in 2014 and businesses continue to embrace new technologies. Sayce said that they have talked with IT professionals, listened to their clients, and studied the market to help them revamp their products. CNA has focused on simplifying policy language to make the process easier for clients. Additionally, they are now covering “data stored with a third party cloud provider,” stock contamination, telephone hacking and cyber extortion, all of which is supported by “24/7 response service provided by RPC, which includes legal, IT forensics, crisis management PR and credit monitoring advice.”