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The NAIC recently released a new three-year innovation plan, “State Ahead: Strategy Plan 2018-2020,” according to a recent Digital Insurance article. The action plan “aimed at equipping itself with cloud capabilities, artificial intelligence and self-service business intelligence tools … to store data, publish reports on market findings and launch proof of concepts,” also emphasizes the importance to educate state officials and consumers on current issues on the insurance marketplace, including Insurtech, Regtech, cybersecurity and autonomous vehicles.
Additionally, a separate Deloitte report hints at a more collaborative work environment for lawmakers and carriers going forward, according to the DigIn article.