In this article Michael Hiltzik of the Los Angeles Times gives a step-by-step breakdown or as he calls it “translation” of Anthem’s consumer communications, it doesn’t shine the brightest light on the recently breached health insurer.
From exaggerating the sophistication of the attack to Anthem’s failure to properly encrypt member and non-member information, Hiltzik peals back the layers surrounding Anthem’s post breach response in an interesting yet scathing way.